Agreements & Disclaimers

GENERAL

• All design and marketing projects offered by JenileePR (Pty) Ltd require upfront payment before any work will commence.
• JenileePR (Pty) will invoice monthly clients and retainer clients on the 20th day of each month and all payments will become due and payable within 5 working days of receipt of the invoice.
• JenileePR (Pty) reserves the right to discontinue any services rendered or to be rendered until such time as full payment has been received.
• JenileePR (Pty) Ltd will provide you with an itemized bill or invoice on request or where this is specified as part of the services provided to
• Accounts are due 5 days after the invoice presented by JenileePR (Pty) Ltd Services (“Due Date”).
• JenileePR (Pty) Ltd products and services are not pro-rata.
• JenileePR (Pty) Ltd will provide a service to you, as chosen by you, for the period of time (“the Term”) corresponding with the payment plan specific to you or as otherwise specified in the product’s terms and conditions relating to the particular product or service supplied by JenileePR (Pty) Ltd
• Contracts will be automatically renewed at the end of the Term and each successive renewal term, unless terminated.
  
  

EFFECT OF NON-PAYMENT

• In the event of non-payment of an invoice by the stipulated Due Date, without prejudice to any other rights that JenileePR (Pty) Ltd has in terms of this Agreement or in law, JenileePR (Pty) Ltd reserves the right to hold you liable for the total amount due pursuant to such invoice.
• Interest of 10% per month may be charged on all overdue
• JenileePR (Pty) Ltd may halt, suspend or completely stop the supply of old and new services to you and/or terminate current services held by you if payment of any invoice is not made by the Due Date, or if an application for business rescue proceedings or liquidation is filed by or against the customer, or if the customer goes out of business or announces intention to do so.
• If the supply of new services is stopped or the existing services are terminated in accordance with section 6, the full outstanding balance becomes due and payable
• If you pay the amount due in full, you may have your existing services re-activated and also purchase new services.
• If you neglect to pay the amount due in full, JenileePR (Pty) Ltd will submit the full overdue amount for Collections. In the event of the account being handed over to an outside collection agency, any costs incurred as such will be for your own account.
• In the event of suspension due to non-payment, JenileePR (Pty) Ltd reserves the right to place a “non-payment” page on your Furthermore, the DNS of your domain will remain unchanged until full payment for the outstanding balance on your account has been received.
• Please note that admin fees apply in the event that your account is suspended due to non-payments.
• If the preferred method of payment used by you is EFT, it will be your sole responsibility to ensure your payments are made using the correct beneficiary reference as indicated on all invoicing. Failure to comply may result in an incorrect allocation of your payment which may cause service disruption as a result of the account being suspended due to non-payment.
• If domain hosting or yearly registration fees are not paid for more than one month JenileePR (Pty) Ltd reserves the right to delete the domain completely for domain registry and remove hosting and hosting files (this includes emails, website, any other documentation) from our servers, without notice or back up of files.
• It is not JenileePR (Pty) Ltd responsibility to save backups of emails, websites or any other files clients may of saved on their hosting space.

DOMAIN RESCUE FEES

• Should a local domain, i.e. CO.ZA or .ORG.ZA, expire but fall within the stipulated grace period, a “Domain Rescue” fee will be applicable after successfully retaining the domain after the expiration thereof.
• Should a local domain, i.e. CO.ZA or .ORG.ZA, expire and fall outside the stipulated grace period, a “Domain Rescue” will also be applicable upon the domain successfully being retained after the expiration thereof.
• Should an international domain expire but fall within the stipulated grace period, a “Domain Rescue” fee will apply if the domain is retained after the expiration In cases where we are charged over and above the prescribed minimum fee by the Registrar, these fees will be carried over to the customer.
• Should an international domain expire but fall outside of the stipulated grace period, a “Domain Rescue” fee will also apply if the domain is retained after the expiration In cases where we are charged over and above the prescribed minimum fee by the Registrar, these fees will be carried over to the customer.

PAYMENT METHOD AND FEES

• JenileePR (Pty) Ltd accepts the following payment methods: EFT.
• Please ensure that you make your payment timeously to avoid any penalties.

REFUNDS

• JenileePR (Pty) Ltd will only refund a customer in the event of their account having a credit balance.

CANCELLATIONS

• The Client will provide JenileePR (Pty) Ltd with a 30 days’ notice in writing of cancellation.
• Domains are eligible to automatically renew for an extra one-year term upon Renewal notifications will be sent out prior to the renewal, and cancellations may be done before the renewal date.

DOWNGRADES

• Definition: “A downgrade occurs when changing your current package to a package with a lower cost.”
• Example: Changing from a Corporate account to a Business account would be considered a downgrade.
• We require notification of downgrades on or before the 1st of each month, in order for the downgrade to take effect from the first day of the next month. If you do not provide this notice, you will be charged for the existing package as normal.

SOCIAL MEDIA MANAGEMENT & MARKETING TERMS & CONDITIONS

This Agreement is entered into by JenileePR (Pty) Ltd (The Agency) and the Client and the parties agree to the following duties and obligations. The Client acknowledges to have read, fully understood, and accept these terms and conditions as indicated by their mark, which may be digitally. This Agreement is legally binding and enforceable in terms of South African law.

PAYMENT CONDITION

• This contract will only come into operation upon receipt of payment of the full amount quoted.
• The Agency will only commence with the instruction upon receipt of this payment. Social Media Management will commence after payment has been received.
• It is the Client’s duty to ensure that the payment has been received.

MONTHLY PAYMENTS

• The Agency will invoice the Client on the 20th day of each month for the duration of this Agreement.
• All payments will become due and payable within 5 working days of receipt of the invoice.
• The Agency reserves the right to discontinue any services rendered or to be rendered until such time as full payment has been received.
• The Client will be entitled to the services as per the package chosen. Should any additional work or changes be required it will be invoiced in addition to the monthly retainer charge.
• The Agency undertakes to only commence with such additional charges if agreed to and accepted by the client.

DELAYED PAYMENT

• If monthly invoices are not paid within 30 days, a 10% “delayed payment” fee will be charged. This initial 10% figure will be added upon each recurring 30-day period until the full amount has been received by JenileePR (Pty) Ltd.

CONTENT AND CLIENT APPROVAL

Client acknowledges that it shall be responsible for the following:

• To provide all additional content to The Designer for the following month must be no later than 14 days prior to the release of the content.
• Should there be any additional changes to the content already provided, the changes must be provided no later than 3 working days prior to the date of release.
• The Client is responsible for the approval and pre-approval of all content to be posted.
• The Client hereby indemnifies and holds The Designer harmless of any damages, fees, costs or claim that may arise out of incorrect or inaccurate content posted that was pre-approved.

COPYRIGHT AND REPRODUCTION

All displays or publications of any product created and designed by The Agency will bear accreditation and/or copyright notice in The Agency’s name in the form, size and location as incorporated by The Agency in the Product, or as otherwise directed by The Agency. The Agency retains the right to reproduce, publish and display the product in The Agency’s portfolios and websites, and in galleries, design periodicals and other media or exhibits for the purposes of recognition of creative excellence or professional advancement, and to be credited with authorship of the product in connection with such uses.

CANCELLATION

• The Client will provide The Agency with a 30 days’ notice in writing of cancellation.
• The Client will be liable for one month’s fee as cancellation penalty.
• All deposits are non-refundable.
• The Agency reserves the right to cancel this Agreement with a 30 day notice period in writing to the Client.

BREACH

• Should the Client be in breach of any provision of this Agreement, notice in writing will be given to the Client and should the breach not be remedied within 7 working days, The Agency will be entitled, without prejudice to any other rights to:
  • cancel this Agreements concluded between The Agency and claim any damages suffered; or
  • claim immediate specific performance.

COMPLAINT PROCEDURE

• Any complaint raised the Client, must be communicated through the correct channels and directly to The Agency.
• The Client hereby agrees to provide The Agency with an opportunity to correct the situation within reasonable time and attend to the necessary in order to resolve the complaint.
• The Client agrees that no complaint or defamatory remarks may be posted on any social media platform whatsoever. Should the Client or any of its guests post any defamatory remarks on a social media platform the Client will remain liable for any damages suffered and will be required to remove such remarks immediately.
• The Agency reserves the right to institute legal action against the Client and/or its guest for any damages suffered to its reputation or name.

COMMUNICATION

• JenileePR (Pty) Ltd can be reached by telephone, email or online VCs from Monday to Thursday between 09:00am and 16:00 pm, or Fridays between 09:00 am to 15:00 pm.
• JenileePR (Pty) Ltd is closed for business on Saturdays and Sundays and Public Holidays.
• All revisions to be supplied ONLY in written format (e-mail), no revisions will be commenced, based on telephonic requests/discussions or via WhatsApp communications.

FORCE MAJEURE

• Neither party is responsible for any failure to perform its obligations under this contract, if it is prevented or delayed in performing those obligations by an event of force majeure. A force majeure for purposes of this agreement is, which list is not exhaustive:
  • war, whether declared or not, civil war, civil violence, riots and revolutions, acts of piracy, acts of sabotage;
  • natural disasters such as violent storms, cyclones, earthquakes, floods and destruction by lightning;
  • acts of authority, whether lawful or unlawful, apart from acts for which the Party seeking relief has assumed risk; and
  • acts and omissions of any other electronic communications provider or any utility provider, including but not limited to electricity ‘load-shedding’ activities.
  • Any event declared an epidemic, pandemic or quarantines
• Where there is an event of force majeure, the party prevented from or delayed in performing its obligations under this contract must immediately notify the other party giving full particulars of the event of force majeure and the reasons for the event of force majeure preventing that party from, or delaying that party in performing its obligations under this contract and that party must use its reasonable efforts to mitigate the effect of the event of force majeure upon its or their performance of the contract and to fulfil its or their obligations under the contract.
• Upon completion of the event of force majeure the party affected must as soon as reasonably practicable recommence the performance of its obligations under this contract.
• An event of force majeure does not relieve a party from liability for an obligation which arose before the occurrence of that event, nor does that event affect the obligation to pay money in a timely manner which matured prior to the occurrence of that event.
• The Independent Designer has no entitlement and the Client has no liability for:
• any costs, losses, expenses, damages or the payment of any part of the contract price during an event of force majeure; and
• any delay costs in any way incurred by the Independent Designer due to an event of force majeure.

DISPUTES AND ARBITRATION

• If there will be any dispute, controversy or claim (a “Dispute”) between the parties arising out of, relating to, or connected with this agreement, the breach, termination or invalidity hereof, or the provisions contained herein or omitted herefrom, the parties will promptly meet in order to attempt to negotiate and settle such Dispute. Such meeting will take place in good faith at such time and place as agreed to by the Parties, or failing agreement, within 3 (three) business days after the parties have become aware of such Dispute, at a venue to be agreed.
• If the parties are unable to resolve the Dispute referred to herein within 30 (thirty) days after a party giving written notice of a Dispute to the other party, such Dispute will be finally settled by an arbitrator appointed by the parties within 10 (ten) business days of either party notifying the other of the a Dispute. To the extent that the parties cannot reach agreement on such appointment, the arbitrator will be appointed and will proceed in accordance with the Commercial Rules of Arbitration (the “Rules”) of the Arbitration Foundation of Southern Africa (the “AFSA”) in force at the time of such Dispute as the exclusive means of resolving such Dispute. All submissions and awards in relation to arbitration under this Agreement, all arbitration proceedings and all pleadings will be made in English. Arbitration will be held in Johannesburg, South Africa, unless another location is selected by mutual agreement of the parties.
• The decision of the arbitrator will include a statement of the reasons for such decision and will be final and conclusively binding upon the parties and will be enforceable against them in any court having jurisdiction over them or any of their assets. The parties further agree to preserve the confidentiality of the entire arbitration and any award made in respect of the Dispute.
• Nothing herein contained will be deemed to prevent or prohibit Disclosing Party from seeking urgent interim relief in a court of competent jurisdiction or for judgment in relation to a liquidated claim.

GENERAL

• The parties acknowledge and agree that this Agreement constitutes the whole of the Agreement between them and that no other Agreements, guarantees, undertakings or representations, either verbal or in writing will form part of this Agreement.
• The Client agrees that all legal notices may be sent via e-mail.
• The Client may not sell, cede, assign, delegate or in any other way alienate or dispose of any or all of your rights and obligations under and in terms of this Agreement without the prior written approval of The Agency.

PROCESS DESCRIPTION

It is in our ability to complete the website within 30 working days as long as The Client supplies us with all the relevant information within 7 working days after the deposit payment, unless otherwise arranged. A mutually agreed upon date should be established, in advance, on which the website will go live.

• As soon as JenileePR (Pty) Ltd has received full payment, we will open The Client’s task on JenileePR (Pty) Ltd Workflow System.
• JenileePR (Pty) Ltd as a team will start brainstorming with regards to the concept and layout of the project. The design process will then start, with regards to the layout, the look & feel and the styling. During this period of time The Client should start compiling all relevant information (in word format) and high-res photos/images which must be supplied to JenileePR (Pty) Ltd. via e-mail – 7 days after full payment has been received by JenileePR (Pty) Ltd, the website layout visuals (in jpeg. digital format), will be presented to The Client (nothing live as yet), to give The Client an idea of the look and feel of the website template. If two design strategies are presented, each will represent different design directions/ideas, but each will be consistent with the overall objectives of the project.
• The Client should be prepared to offer some initial feedback as to how closely the suggested designs meet with their general needs and expectations. The Client should select the design strategy that best suits their needs and assemble and deliver a list of any desired discussion points for revision (if necessary) to JenileePR (Pty) Ltd. The Client is more than welcome to combine elements from the different looks to create a FINAL look within two revision rounds. The Client will then approve/signoff on the final design strategy.
• As soon as the final look is approved and signed off, JenileePR (Pty) Ltd will start building the website live. Because changes to the template and look after final sign-off requires extra time and money, JenileePR (Pty) Ltd is requesting The Client to be 100% satisfied, prior to building the website template live.
• As soon as JenileePR (Pty) Ltd completed the uploading and styling of all info (as supplied), We will send The Client a temporary link to view their site online.
• Client’s feedback and final approval is required prior to website going live.
• Receiving The Clients’ final changes JenileePR (Pty) Ltd will then finalise the basic SEO in order for the website to go live and Google to index and rank the website.
• The Online Marketing (SEO & SEM) can only happen after the website has been indexed by Google. For a personalised online marketing strategy we will quote on a Marketing Strategy Plan accordingly, if requested by The Client.

USE OF WEB DESIGN ELEMENTS

JenileePR (Pty) Ltd legally assumes clients have proof read and approved text copy and images (photos, stock images, web images) before supplying the artwork & copy to JenileePR (Pty) Ltd for design purposes. If JenileePR (Pty) Ltd needs to source images from the internet or stock image websites (free or paid) it is the client’s responsibility to check if the sourced images are licensed or available to use for the project under commercial or non-commercial usage laws. If no images are supplied by the client, the JenileePR (Pty) Ltd Design Team will use placeholder images to illustrate the design. If the clients approve the art work and paid in full to finalize the project, JenileePR (Pty) Ltd will assume the client has checked these images legally for use based on Country & Commercial Laws containing to the project. JenileePR (Pty) Ltd legally assumes the client has not copied text illegally from other content and as such broken the law and plagiarized the content. JenileePR (Pty) Ltd therefore cannot take responsibility or liability of images, artwork or copy text used in design art of any kind. If a client gets sued for using an image, photo or text illegally it is the client’s responsibility and liability to pay legal fees and any other fees that may arise for using photos, images or text copy wrongly. JenileePR (Pty) Ltd cannot be held legally responsible for any loss or damages that may occur due to wrongful use of images, photos, stock photos, internet images, text or copy text. As soon as the client signs off the project by paying in full for the project all artwork becomes the client’s ownership and legal responsibility. Clients need to check if images, photos, stock photos, text and copy text can or may be printed, published or posted into the web or internet. Any design material or art work printed, posted to the web or any digital and electronic media is the responsibility and legal liability of the client. Hereby JenileePR (Pty) Ltd indemnifies itself from any legal repercussions of the latter.

BACKUP

The completed website, including SQL database, will be backed up as soon as the website is ready to go live. This backup will be supplied to The Client. No monthly backup will be made by JenileePR (Pty) Ltd, unless requested by The Client and a quote will be sent if applicable.

(SEO & SEM)

• Only BASIC SEO (Search Engine Optimization) is included in the standard website packages. Basic SEO does not include 1st page rankings with Google or any other search engines. In order to reach 1st page rankings with Google, an ADVANCED SEO strategy should be agreed upon which includes SEO & SEM services on a monthly contract and will be quoted for separately.
• SEO results may vary and could take 4-6 weeks for the website to be indexed by Google, after the website has been completed.
• Basic SEO includes:
  • Sitemap uploaded to Google.
  • Website Indexed with Google.
  • Basic Keywords built into pages.
  • Website description built into header.
  • Search Engine Friendly (SEF) URL’s used.
• A Google Analytics account in The Clients name will be created to measure the website’s performance and statistics. Only reading rights to this account will be supplied to the client. Full admin rights to this account will be retained by JenileePR (Pty) Ltd, to ensure that the SEM strategy cannot be altered by a third party. The full admin rights will be moved to The Client when the SEO & SEM monthly contract has been terminated and fully paid for.
• A Google Webmaster account in The Clients name will be created to liaise with Google, concerning website performance, indexing, errors, malware, etc. Full admin rights to this account will be retained by JenileePR (Pty) Ltd, to ensure that the SEM strategy cannot be altered by a third party. The full admin rights will be moved to The Client when the SEO & SEM monthly contract has been terminated and fully paid for.

PAYMENTS

Because a lot of time, effort, and dedication goes into providing The Client with the perfect website, The Client is required to pay in full prior to work commencing. The project will only be scheduled and uploaded to the workflow system once the full payment is received by JenileePR (Pty) Ltd, from where the team of designers will be briefed to commence with the website. The is non-refundable. Please note this is a strict Company policy but adhere to this to avoid any unpleasantness.

DELAYED PAYMENTS

If, after the project has commenced, proofs has been sent through and completed within 30 days, subsequent invoices are not paid within 30 days, a 10% “delayed payment” fee will be charged. This initial 10% figure will be added upon each recurring 30 day period until the full amount has been received by JenileePR (Pty) Ltd.

ERRORS & OMISSIONS

JenileePR (Pty) Ltd is not responsible for proofreading any website content. The Client is responsible to check proofs and other deliverables carefully for accuracy in all respects, ranging from spelling to technical illustrations. JenileePR (Pty) Ltd is not liable for errors or omissions, The Clients’ signature or go-ahead e-mail, or that of the authorized representative is required.

• JenileePR (Pty) Ltd does not take any responsibility for loss of any information on your website.
• JenileePR (Pty) Ltd does not take any responsibility for any legal issues that may arise with regards to the content of your It’s The Client’s responsibility to ensure there are no copyright infringements.
• JenileePR (Pty) Ltd does not take any responsibility if your website security is compromised by either a hacker or malicious Websites hosted by Afrihost are hosted on a secure server with antivirus protection. WordPress has built-in security and website back ends are protected with an Admin username and password.

REVISIONS

All projects includes Revision Rounds (specific amounts) as stated on quotations. Should extra revision rounds be required a separate quotation will be supplied accordingly.

JenileePR (Pty) Ltd cannot and will never limit The Client to change their minds.

Though the price at the beginning of the contract is based on the length of time that JenileePR (Pty) Ltd estimate they’ll need to accomplish everything as requested to be achieved, additional estimates can be requested for any further or additional changes to be implemented.

The Client must assume that, after sign-off, all additions, alterations, changes in content, layout or process changes requested by The Client, will alter the time and cost.

ADDITIONS & ALTERATIONS

New work requested by The Client and performed by JenileePR (Pty) Ltd after ATP (agreement to proceed), is considered an addition or alteration (extra revision round). If the job changes to an extent that substantially alters the specifications described in the original estimate, JenileePR (Pty) Ltd Graphic & Web Design

Studio will submit an additional quotation to The Client, and both parties must agree to the revised or additional fee before further work proceeds.

DEADLINES

A Note on Deadlines: JenileePR (Pty) Ltd loves deadlines and we hit every single one of them every time. In order for us to do this for you, however, it is important that you hit every deadline, too. We will rely on you to keep the project flow going with your approvals and sign-offs, as well as getting us content for your website in a timely manner— typically before any design can begin.

Out-of-contact time and delays in approvals will directly affect the project schedule, necessitating our moving deadlines and milestones forward accordingly, but note that payment milestones will remain as scheduled.

By signing this document, or paying you deposit, you acknowledge your responsibilities in keeping the project on-schedule.

By the same token, in the unlikely event we miss one of our deadlines, the payment milestones will be adjusted accordingly.

If The Client fails to deliver necessary content, resources, or feedback by the time JenileePR (Pty) Ltd deems crucial to any deadline, all deadlines and milestones (except payment milestones) will be adjusted accordingly.

The Client’s failure to meet timeline/milestone or content obligations for a period of 7 days or more will result in reallocation of The Studios’ resources and work on the project will be delayed or may cease.

CUSTOMER SERVICE

In the result of the client not being satisfied (due to brief being misunderstood, process issues or reasonable expectancy not met), client needs to call a meeting with assigned project planner from JenileePR (Pty) Ltd, and mediate a favorable solution for both parties.

CANCELLATION

A cancellation fee for work commenced or completed shall be paid by The Client, with the fee based on the stage of project completion. The fee will not exceed 100% of the total project cost. This fee will be based on hours already spent on the project. If after project commencement, client communication (face-to-face, telephone, or email) stops for a period of 30 days, the project can be cancelled by JenileePR (Pty) Ltd. Full amount paid for project will be allocated as cancellation fee.

Thereupon, JenileePR (Pty) Ltd can choose to cease further work on the project.

COMMUNICATION

• JenileePR (Pty) Ltd can be reached by telephone, email or online VCs from Monday to Thursday between 09:00am and 16:00 pm, or Fridays between 09:00 am to 15:00 pm.
• JenileePR (Pty) Ltd is closed for business on Saturdays and Sundays and Public Holidays.
• All revisions to be supplied ONLY in written format (e-mail), no revisions will be commenced, based on telephonic requests/discussions or via WhatsApp communications.

CONFIDENTIALITY

The Client must inform the designer in writing before the project commences if any portion of any material or information provided by The Client is confidential.

In order for us to obtain a high-level of excellence, your commitment to this project is highly valued and will be directly reflected in the results. By hiring JenileePR (Pty) Ltd you’ve enlisted our expertise at how best to accomplish the goals that your team and our team have defined.

HOSTING SERVICES

• JenileePR (Pty) Ltd is not responsible for the website hosting or any other services related to the hosted server.
• JenileePR (Pty) Ltd prefers to host websites with Afrihost.
• The Hosting Company where the domain is registered, must be contacted for any hosting related JenileePR (Pty) Ltd cannot be held responsible for any hosting related speed-or- downtime issues.
• Should The Client require assistance with Domain registration or transfers, JenileePR (Pty) Ltd should be informed in advance. Domain transfer/new domain registration forms will then be supplied on request. Domain names transferred to JenileePR (Pty) Ltd will be registered in JenileePR (Pty) Ltd director/s names.
• Hereby JenileePR (Pty) Ltd states that we are not and can not be help liable for any criminal act done by using the domain name to act out criminal behaviour.
• JenileePR (Pty) Ltd reserves the rights to bill The Client for any Domain Administration tasks.
• Monthly domain hosting fees are directly payable to Hosting Company of your choice if you do not use JenileePR (Pty) Ltd’s hosting services.

OUR DETAILED HOSTING AND DOMAIN REGISTRATION DISCLAIMER

By paying in full for your domain registration and yearly or monthly hosting, you are accepting these terms and conditions and confirm that you have read and agreed to the domain registration, hosting, and Terms and Conditions outlined in this document. You also agree to any of our third-party domain partner Terms and Conditions.

JenileePR (Pty) Ltd, at its sole discretion, reserves the right to change or modify any of the terms, conditions, and operation of this Website and Services at any time. By using this service, the user waives any rights or claims it may have against JenileePR (Pty) Ltd regarding such changes.

Without limiting the foregoing, JenileePR (Pty) Ltd shall not be liable to you or your business for any incidental, consequential, special, or punitive damages, lost or imputed profits or royalties arising out of this agreement, or any goods or services provided, whether for breach of warranty or any obligation arising therefrom or otherwise, whether liability is asserted in contract or not (including negligence and strict product liability), and irrespective of whether you have been advised of the possibility of any such loss or damage.

Hereby, each party waives any claims that these exclusions deprive such a party of an adequate remedy. You acknowledge that third-party product and service providers advertise their products and services on the JenileePR (Pty) Ltd website. JenileePR (Pty) Ltd forms partnerships or alliances with some of these vendors from time to time to facilitate the provision of these products and services to you. However, you acknowledge and agree that at no time is JenileePR (Pty) Ltd making any representation or warranty regarding any third party’s products or services, nor will JenileePR (Pty) Ltd be liable to you or any third party for any claims arising from or in connection with such third-party products and services. Hereby, you waive and disclaim any rights and claims you may have against JenileePR (Pty) Ltd with respect to third-party products and services, to the maximum extent allowable by law.

By paying in full for your domain registration and yearly or monthly hosting, you are accepting these terms and conditions and confirm that you have read and agreed to the domain registration, hosting, and Terms and Conditions outlined in this document. You also agree to any of our third-party domain partner Terms and Conditions.

GENERAL

JenileePR (Pty) Ltd reserves the right to change or modify any of the terms and conditions contained in this agreement.

This is an agreement between you and JenileePR (Pty) Ltd regarding your use of JenileePR (Pty) Ltd’s services, products, computers, interactive information, communications, intellectual property, and server management service, and supersedes all prior agreements. All such usage shall be subject to the terms and conditions and policies set out in this agreement as read with the terms and conditions applicable to the relevant product or service (collectively, “the / this Agreement”).

This Agreement applies to all accounts, sub-accounts, and any alternative account names associated with your principal account. The Account Holder is responsible for the use of each account in any way, whether used under any name or by any individual, and for ensuring full compliance with this Agreement by all users of that account.

In circumstances of the Consumer Protection Act, 2008 (“the CPA”) being applicable to this Agreement, the provisions of the CPA shall prevail should there be a conflict between any provision of this Agreement and the provisions of the CPA.

Please Read These Terms & Conditions Carefully.

ACCEPTABLE USE POLICY

By using JenileePR (Pty) Ltd’s services, you agree to adhere to our Policies and Procedures, including this Acceptable Use Policy (AUP).

GENERAL AND ACCEPTABLE USE

You are expected to use JenileePR (Pty) Ltd’s services with respect, courtesy, and responsibility, giving due regard to the rights of other users. We expect you to have a basic understanding of how the Internet functions, the types of uses which are generally acceptable, and the types of uses which are unacceptable.

Common sense is regarded as the best guide for what is considered acceptable use.

UNACCEPTABLE USE

Illegality in any way or form, including but not limited to activities such as unauthorized distribution or copying of copyrighted material, violation of export restrictions, harassment, fraud, trafficking in obscene material, child sexual abuse imagery or in any other way, drug dealing, and other illegal activities.

JenileePR (Pty) Ltd’s services and servers may be used strictly for lawful purposes. Storage, transmission, or distribution of any material or part of it in violation of any applicable law or regulation is strictly prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret, or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes a legal threat, or violates export control laws. Examples of unacceptable content or links: “pirated software,” “hacker programs or archives,” “Warez sites,” “IRC Bots,” “illegal MP3s,” etc.

Due to the nature of a shared web hosting environment, JenileePR (Pty) Ltd reserves the right to ask customers to upgrade or correct issues pertaining to their shared web hosting package, or to correct issues on their shared web hosting package, should it negatively affect the network or server performance for the majority of our customers.

The JenileePR (Pty) Ltd shared web hosting platform is intended for hosting a website with relevant, appropriate, and legal content and function for a personal or small home business without concern for traffic overages. The use of the service should not be indicative of large-scale enterprises or applications where a dedicated server would be more suited.

JenileePR (Pty) Ltd prohibits the use of the shared web hosting service disk space for purposes other than its intended function: content hosting, personal and small enterprise email, and relevant web files.

The use of dedicated or shared hosting services for hosting torrent boxes and/or running proxies is strictly forbidden. Servers continuously running a risk of supporting these types of services will be disabled and terminated from our network with immediate effect.

Posting of defamatory, scandalous, violent, or private information about a person without their consent, intentionally inflicting pain or emotional distress, or violating trademarks, copyrights, or other intellectual property rights.

Any unacceptable use of the services constitutes a material breach of these Terms and Conditions of Use, and JenileePR (Pty) Ltd fully and solely reserves its rights in this regard.

INTERPRETATION

The provisions of this Policy are not meant to be exhaustive but are intended as guidelines. Generally, any behavior that breaches or violates law, regulation, or the accepted norms of the Internet community, whether or not expressly mentioned in this Policy, is strictly prohibited. JenileePR (Pty) Ltd reserves the right at all times to prohibit conduct that damages its reputation and goodwill in any way.

EMAIL AND DOMAIN SETTINGS

JenileePR (Pty) Ltd is not responsible and cannot be held responsible for incorrect email or domain hosting settings. It is the client’s responsibility to ensure the settings are correct or understood correctly.

Email or Hosting Settings can change without notice due to security protocols in place to protect network vulnerability.

JenileePR (Pty) Ltd will not pay for any IT-related issues relating to clients’ email, hosting, or website. The client is fully responsible for their own IT accounts and billing.

IT companies who support clients’ IT systems can contact JenileePR (Pty) Ltd at info@jenileepr.com for email, hosting, and domain settings.

JenileePR (Pty) Ltd is not responsible for setting up clients’ email on desktops, mobile devices. All software-related problems need to be taken up or consulted with a reputable registered Information Technology Support company.

SYSTEM AND NETWORK SECURITY

Violations of system or network security are prohibited and may result in criminal and civil liability. Examples include but are not limited to the following:

• Unauthorized access, use, probe, or scan of a system’s security or authentication measures, data, or traffic.
• Interference with service to any user, host, or network, including, without limitation, mail bombing, flooding, deliberate attempts to overload a system, and broadcast attacks.
• Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
• Employing posts or programs that consume excessive CPU time or storage space, permits the use of mail services, mail forwarding capabilities, POP accounts, or autoresponders other than for their own account, or resale of access to CGI scripts installed on our servers.
  
  

SPAMMING

Sending unsolicited mail messages, including, without limitation, commercial advertising and informational announcements, is expressly prohibited. A user shall not use another site’s mail server to relay mail without the express permission of the site or distribute, advertise, or promote products or software or services that have the primary purpose of encouraging or facilitating unsolicited commercial email or spam.

It is a violation of JenileePR (Pty) Ltd’s Policy for customers to use our servers to effect or participate in any way in any of the following activities:

• To post to any Usenet or other newsgroups, forums, email mailing lists, or other similar groups or list articles that are off-topic according to the charter or other owner-published FAQ or description of the group or list.
• To send unsolicited mass emails if such emails provoke complaints from the recipients.
• To engage in any of the foregoing activities using the service of another provider but channeling such activities through a JenileePR (Pty) Ltd provided server or using a JenileePR (Pty) Ltd provided server as a maildrop for responses.
• To falsify user information provided to JenileePR (Pty) Ltd or to other users of the service in connection with the use of a JenileePR (Pty) Ltd service.

We reserve the right to suspend a service due to spam activity. A reactivation charge will be applicable.

DETERMINATION OF A BREACH OF THIS POLICY

JenileePR (Pty) Ltd will be the sole arbiters and have sole and complete discretion in determining what is seen as a violation of this Policy.

CONSEQUENCES OF BREACH OF THIS POLICY

When JenileePR (Pty) Ltd becomes aware of an alleged violation of its AUP (Acceptable Use Policy), JenileePR (Pty) Ltd will initiate an investigation (within 24-48 hours). During the investigation, JenileePR (Pty) Ltd may restrict your access to prevent further possible unauthorized activity. If you are found in violation of our SPAM Policy, JenileePR (Pty) Ltd may, at its sole discretion, restrict, suspend, or terminate your account and/or pursue other civil remedies. Also, JenileePR (Pty) Ltd reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated Policy violation. If such violation is a criminal offense, JenileePR (Pty) Ltd will notify the appropriate law enforcement department of such violation.

JenileePR (Pty) Ltd Services does not issue service credits for any outages incurred through service disablement resulting from Policy violations.

You shall be held liable for all costs incurred by JenileePR (Pty) Ltd as a result of your violation of these terms and conditions. This includes, but is not limited to, attorney fees and costs resulting from Postmaster responses to complaints from and the cleanup of unsolicited commercial mailings and/or unauthorized bulk mailings and/or news server violations.

First violations will result in a Cleanup Fee of R3500, and your account will be reviewed for possible immediate termination.

A second violation will result in Cleanup Fee of R4500 and immediate termination of your account.

The Customer who violates this Policy agrees to also pay Investigation Fees of no more than R2500 per hour that JenileePR (Pty) Ltd personnel must spend to investigate any violations.

MODIFICATION

JenileePR (Pty) Ltd may at times, with reasonable notice to Customers, revise or amend its current Dedicated Hosting offerings relating to price, features, traffic allocations, and disk sizes.

JenileePR (Pty) Ltd reserves the right to add, delete, or modify any provision of this Policy at any time without notice.

REPORTING NETWORK ABUSE

Any party seeking to report any violations JenileePR (Pty) Ltd’s Policy may contact via email: info@jenileepr.com.

WEBSITE TAKEDOWNS

All queries related to website takedowns may be directed to the Internet Service Providers’ Association (ISPA), which JenileePR (Pty) Ltd has appointed as its agent for the purposes of receipt of takedown notices in accordance with Chapter 11 of the Electronic Communications and Transactions Act of 2002:

Website: www.ispa.org.za

Email: takedown@ispa.org.za

DISCLAIMERS AND LIMITATION OF LIABILITY

You agree that our entire liability, and your exclusive remedy, with respect to any Services provided under this Agreement and any violation of this Agreement is solely limited to the amount you paid for such Services. We and our contractors shall not be held liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use any of the Services or for the cost of procurement of substitute services.

We disclaim any and all loss or liability resulting from, but not limited to, loss or liability resulting from:

• Access delays or access interruptions.
• Data non-delivery or data mis-delivery.
• Acts of God.
• The unauthorized use or misuse of your account identifier or password.
• Errors, omissions, or misstatements in any and all information or service(s) provided under this Agreement.
• The interruption of your Service.

You agree that we will not be liable for any loss of registration and use of your domain name or for interruption of business or any indirect, special, incidental, or consequential damages of any kind (including lost profits) regardless of the form of action, whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages.

Subject always to the provisions of the CPA, to the extent that it is applicable, JenileePR (Pty) Ltd’s services are provided on an “as is,” “as available” basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. JenileePR (Pty) Ltd expressly disclaims any representation or warranty that the JenileePR (Pty) Ltd services will be error-free, secure, or uninterrupted.

No oral advice or written information given by JenileePR (Pty) Ltd, its employees, licensors, or the like will create a warranty. Nor may you rely on any such information or advice as if it were a warranty. The terms of this section will survive any termination of this Agreement.

JenileePR (Pty) Ltd will use its best efforts to maintain a full-time Internet presence for the Account Holder. You hereby acknowledge that the network may, at various time intervals, be down due, but not restricted to, utility interruption, equipment failure, natural disaster, acts of God, or human error.

The terms of this Section will survive any termination of this Agreement.

RESPONSIBILITY FOR CONTENT AND ACCOUNT HOLDER INDEMNITIES

You agree to indemnify and hold JenileePR (Pty) Ltd harmless from any and all Claims resulting from or connected with any activities conducted by you. You and JenileePR (Pty) Ltd will promptly notify the other upon receipt of any Claim or legal action arising out of activities conducted pursuant to this Agreement.

You agree not to store, transmit, link to, advertise, or make available any images containing pornography through the Virtual Web Hosting service. JenileePR (Pty) Ltd reserves the right to refuse service if any of the content within, or any links from, your website is deemed illegal, misleading, or obscene, or is otherwise in breach of these terms or JenileePR (Pty) Ltd’s then-current Acceptable Use Policy, in the sole and absolute opinion of JenileePR (Pty) Ltd.

JenileePR (Pty) Ltd will not change passwords to any account without proof of identification, which is satisfactory to JenileePR (Pty) Ltd, which may include written authorization with a signature. In the event of any partnership break-up, divorce, or other legal problems that include you, you understand that JenileePR (Pty) Ltd will remain neutral and may put the account on hold until the situation has been resolved. Under no circumstances will JenileePR (Pty) Ltd be liable for any losses incurred by you during this time of determination of ownership, or otherwise. You agree to indemnify and hold harmless JenileePR (Pty) Ltd from any and all Claims arising from such ownership disputes.

You agree to indemnify and hold JenileePR (Pty) Ltd and any other Account Holder harmless from any and all Claims resulting from your use of the services provided by JenileePR (Pty) Ltd. The terms of this Section will survive any termination of this Agreement.

You agree not to harm JenileePR (Pty) Ltd, its reputation, computer systems, programming, and/or other persons using JenileePR (Pty) Ltd’s services. The terms of this Section will survive any termination of this Agreement.

VARIATION OF SERVICES

You agree that JenileePR (Pty) Ltd may establish certain limits concerning the use of any JenileePR (Pty) Ltd service offered on any JenileePR (Pty) Ltd website, including, without limitation, the maximum number of days that email messages will be retained by any JenileePR (Pty) Ltd service, the maximum number of email messages that may be sent from or received by an account on any JenileePR (Pty) Ltd service, the maximum size of an email message that may be sent from or received by an account on any JenileePR (Pty) Ltd service, the maximum disk space that will be allotted on JenileePR (Pty) Ltd’s servers on your behalf, either cumulatively or for any particular service. You agree that JenileePR (Pty) Ltd has no responsibility or liability for the deletion, corruption, or failure to store any messages or other content maintained or transmitted by any JenileePR (Pty) Ltd service. You acknowledge that the features, parameters (for example, the amount of storage available to users), or existence of any JenileePR (Pty) Ltd service may change at any time.

JenileePR (Pty) Ltd reserves the right to select the server for your website for best performance. You understand that the services provided by JenileePR (Pty) Ltd are provided on a shared server. This means that one website cannot be permitted to overwhelm the server with heavy CPU usage, for example, from the use of highly active CGI scripts or chat scripts. If your website overwhelms the server and causes complaints from other users, you have outgrown the realm of shared servers and will need to relocate your website. If you refuse to comply with this Section, then JenileePR (Pty) Ltd has the right to terminate the services provided to you without any refunds of the unused portion prepaid by you.

NON-TRANSFERABILITY OF SERVICES

Your rights and privileges under this Agreement cannot be sold or transferred without the prior written consent of JenileePR (Pty) Ltd.

PASSWORDS

You are responsible for maintaining the confidentiality of your password. In the event of a breach of security through your account, you will be liable for any unauthorized use of JenileePR (Pty) Ltd services, including any damages resulting therefrom, until you notify JenileePR (Pty) Ltd’s customer service.

The responsibility of all passwords and other related sensitive information is assumed by you. Should any additional fees arise from resource consumption due to poor credentials (such as, but not limited to blank passwords or “test” accounts), no fault shall be levied on JenileePR (Pty) Ltd.

ASSIGNMENT OF IP ADDRESSES

JenileePR (Pty) Ltd assigns you an Internet Protocol address in connection with your use of the JenileePR (Pty) Ltd services. The right to use that Internet Protocol address will remain with and belong only to JenileePR (Pty) Ltd, and you will have no right to use that Internet Protocol address except as allowed by JenileePR (Pty) Ltd in its sole and absolute discretion.

GENERAL PROVISIONS

This Agreement constitutes the entire agreement between you and JenileePR (Pty) Ltd and supersedes all prior agreements between you and JenileePR (Pty) Ltd. The terms and conditions of this Agreement may not be amended or modified by you except in writing signed by both you and an authorized representative of JenileePR (Pty) Ltd. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed to the extent necessary to make it enforceable to the maximum extent permissible so as to affect the intent of the parties, and the remainder of this Agreement shall continue in full force and effect.

GOVERNING LAW

This Agreement shall be governed by and construed under the laws of the Republic of South Africa. The parties submit to the jurisdiction of the courts of the Republic of South Africa.

RIGHTS & OWNERSHIP

• The Client shall be entitled to full ownership of all final artwork created during the project upon full payment of the agreed fee. All products remain the property of JenileePR (Pty) Ltd, until fully paid for. No artwork will be supplied without full payment.

CLIENT FEEDBACK

• The Client should be prepared to offer some initial feedback as to how closely the suggested designs meet with their general needs and expectations. The Client should select the design strategy that best suits their needs and assemble and deliver a list of any desired discussion points for revision (if necessary) to JenileePR (Pty) Ltd.
• The Client is more than welcome to combine elements from the different looks to create a FINAL look within two revision The Client will then approve/signoff on the final design strategy.

THIRD PARTY CONTRACTS

• JenileePR (Pty) Ltd are not responsible for contracting other creative professionals to provide services that are not offered by the studio.
• No project will commence on the assumption that third parties might be required for project Such details will be finalized prior to project commencement, unless requested by The Client at a later date.
• JenileePR (Pty) Ltd cannot be held responsible for any loss or damages occurring after final sent through of artwork to supplier! Please check final artwork and require proof prints through suppliers before commencing with
• References for such services can be supplied by JenileePR (Pty) Ltd built on previous trust and successful projects with suppliers.
• Third Parties to consider:
  • Photographers
  • Videographers
  • Copy Writers
  • Printers

PAYMENTS

• The Client is required to the full amount of the invoice prior to work commencing. The project will only be scheduled and uploaded to the workflow system once the payment is received by JenileePR (Pty) Ltd, from where the team of designers will be briefed to commence with the design.
• Original artwork and open file format will be supplied to The Client.
• Please note this is a strict Company policy but adhere to this to avoid any penalties.
• No monies or deposits for projects will be paid back to client at any time during or after the project.

DELAYED PAYMENTS

• If, after the project has commenced, proofs has been sent through and completed within 30 days, subsequent invoices are not paid within 30 days, a 10% “delayed payment” fee will be This initial 10% figure will be added upon each recurring 30 day period until the full amount has been received by JenileePR (Pty) Ltd.

REVISIONS

• All projects include Revision Rounds (specific amounts) as stated on Should extra revision rounds be required a separate quotation will be supplied accordingly.
• JenileePR (Pty) Ltd cannot and will never limit The Client to change their minds.
• Though the price at the beginning of the contract is based on the length of time that JenileePR (Pty) Ltd estimate they’ll need to accomplish everything as requested to be achieved, additional estimates can be requested for any further or additional changes to be implemented.
• The Client must assume that, after sign-off, all additions, alterations, changes in content, layout or process changes requested by The Client, will alter the time and delivery.

ADDITIONS & ALTERATIONS

• New work requested by The Client and performed by JenileePR (Pty) Ltd after ATP (agreement to proceed), is considered an addition or alteration (extra revision round).
• If the job changes to an extent that substantially alters the specifications described in the original estimate, JenileePR (Pty) Ltd will submit an additional quotation to The Client, and both parties must agree to the revised or additional fee before further work proceeds.

FILE FORMATS

• Fully paid for designs will be supplied to The Client in: OPEN FILE FORMAT (PSD OR AI), PRINT READY JPEG & Open files supplied for printing purposes only. No editing by The Client will be possible unless Adobe Photoshop and/or Illustrator is used.

BACKUPS

• JenileePR (Pty) Ltd is not responsible for the Backup of any Final Designs once supplied to The Client as stated above. After final sign-off & delivery, backup arrangements can be quoted for separately if requested for by The Client.

ERRORS & OMISSIONS

• JenileePR (Pty) Ltd is not responsible for proofreading any designs. The Client is responsible to check proofs and other deliverables carefully for accuracy in all respects, ranging from spelling to technical illustrations.
• JenileePR (Pty) Ltd is not liable for errors or The Clients’ signature or go-ahead e-mail, or that of the authorized representative is required on all artwork prior to release for printing, digital publication, or other implementation.

DEADLINES

• A Note on Deadlines: JenileePR (Pty) Ltd loves deadlines and we hit every single one of them every time. In order for us to do this for you, however, it is important that you hit every deadline, too.
• We will rely on you to keep the project flow going with your approvals and signoffs, as well as getting us content for your website in a timely manner—typically before any design can begin.
• Out-of-contact time and delays in approvals will directly affect the project schedule, causing our moving deadlines and milestones back accordingly, but note that payment milestones will remain as by signing this document, or paying your deposit, you acknowledge your responsibilities in keeping the project on-schedule. Similarly, in the unlikely event we miss one of our deadlines, the payment milestones will be adjusted accordingly.
• If The Client does not deliver necessary content, resources, or feedback by the time JenileePR (Pty) Ltd deems crucial to any deadline, all deadlines, and milestones (except payment milestones) will be adjusted accordingly.
• The Client’s failure to meet timelines/milestones or content obligations for a period of 7 days or more will result in reallocation of JenileePR (Pty) Ltd.’s resources and work on the project will be delayed or may cease.

CANCELLATION

A cancellation fee for work commenced or completed shall be paid by The Client, with the fee based on the stage of project completion. The fee will not exceed 100 % of the total project cost. This fee will be based on hours already spent on the project. If after project commencement, client communication (face-to-face, telephone, or email) stops for a period of 30 days, the project can be cancelled by JenileePR (Pty) Ltd. Thereupon, JenileePR (Pty) Ltd can choose to cease further work on the project. Full amount paid for project will be allocated as cancellation fee.

PROMOTION

JenileePR (Pty) Ltd has the right to use the digital format of all completed designs for publication or other promotional purposes and for these purposes only.

USE OF DESIGN ELEMENTS

JenileePR (Pty) Ltd legally assumes clients has proofread and approved text copy and images (photos, stock images, web images) before supplying the artwork & copy to JenileePR (Pty) Ltd for design purposes. If JenileePR (Pty) Ltd needs to source images from the internet or stock image websites (free or paid) it is the client’s responsibility to check if the sourced images are licensed or available to use for the project under commercial or non-commercial usage laws. If no images are supplied by the client, the JenileePR (Pty) Ltd Design Team will use placeholder images to illustrate the design. If the clients approve the artwork and paid the project, JenileePR (Pty) Ltd will assume the client has checked these images legally for use based on Country & Commercial Laws containing to the project. JenileePR (Pty) Ltd legally assumes the client has not copied text illegally from other content and as such broken the law and plagiarized the content. JenileePR (Pty) Ltd therefore cannot take responsibility or liability of mages, artwork or copy text used in design art of any kind. If a client gets sued for using an image, photo or text illegally it is the client’s responsibility and liability to pay legal fees and any other fees that may arise for using photos, images or text copy wrongly. JenileePR (Pty) Ltd cannot be held legally responsible for any loss or damages that may occur due to wrongful use of images, photos, stock photos, internet images, text or copy As soon as the client signs of the project by paying in full for the project all artwork becomes the client’s ownership and legal responsibility. Clients need to check if images, photos, stock phots, text and copy text can or may be printed, published or posted into the web or internet. Any design material or artwork printed, posted to web or any digital and electronic media is the responsibility and legal liability of the client. Hereby JenileePR (Pty) Ltd indemnifies itself from any legal repercussions of the latter.

COMMUNICATION

• JenileePR (Pty) Ltd can be reached by telephone, email or online VCs from Monday to Thursday between 09:00am and 16:00 pm, or Fridays between 09:00 am to 15:00 pm.
• JenileePR (Pty) Ltd is closed for business on Saturdays and Sundays and Public Holidays.

• All revisions to be supplied ONLY in written format (e-mail), no revisions will be commenced, based on telephonic requests/discussions or via WhatsApp communications.

CONFIDENTIALITY

• The Client must inform the designer in writing before the project commences if any part of any material or information provided by The Client is confidential.
• In order for us to obtain a high-level of excellence, your commitment to this project is highly valued and will be directly reflected in the by hiring JenileePR (Pty) Ltd you’ve enlisted our expertise at how best to accomplish the goals that your team and our team have defined.
• In order to accomplish those goals, we require your participation and cooperation – even if you don’t fully understand some of the elements or designer terms (which we’ll work hard to make clear). In the end, we can only accomplish what we are allowed to accomplish; the quality of the result will depend significantly on the quality of your
• In order to accomplish those goals, we require your participation and cooperation – even if you don’t fully understand some of the elements or designer terms (which we’ll work hard to make clear). In the end, we can only accomplish what we are allowed to accomplish; the quality of the result will depend significantly on the quality of your
• By paying the full amount, The Client agrees to JenileePR (Pty) Ltd Terms and Conditions as stipulated in this document, unless otherwise arranged.
• Hereby the Client understands that they will not sign a printed Trust Agreement Document, unless requested, but by paying the deposit for the project, they agree to above Terms and Conditions. (As stated on all quotations and invoices).

Advertising Terms & Conditions

Introduction

These Advertising Terms & Conditions applies to all advertising campaigns conducted on Facebook, Instagram, and Google and other advertising platforms by JenileePR (Pty) Ltd (hereinafter referred to as “JenileePR,” “we,” “our,” or “us”). By engaging in advertising services with JenileePR, clients (hereinafter referred to as “The Client,” “you,” or “your”) acknowledge and agree to the terms outlined in this Advertising Terms & Conditions.

Disclaimer of Results and Limitation of Liability

Results Not Guaranteed

JenileePR cannot guarantee specific outcomes or results for any advertising campaigns conducted on Facebook, Instagram, and Google and other advertising platforms on behalf of a client. The Client should understand that the success of advertising efforts is influenced by numerous factors, including but not limited to the industry, target audience, creative strategy, and market conditions.

No Liability for Poor Performance

While JenileePR will make every effort to optimise ad performance and achieve favourable results, we shall not be held liable for poor performance, lack of desired results, or any adverse impact on your business arising from advertising on these platforms.

Limitation of Liability

In no event shall JenileePR, its employees, officers, directors, or affiliates be liable for any direct, indirect, incidental, consequential, or special damages, including but not limited to loss of profits, revenue, data, or business, arising from or in connection with your advertising campaigns on Facebook, Instagram, and Google and other advertising platforms.

Compliance with Worldwide Laws and Regulations

The Client’s Responsibility

Clients engaging in advertising services with JenileePR must comply with all applicable laws, regulations, and guidelines related to advertising in their respective countries and territories. You are solely responsible for ensuring that your ad content, targeting, and campaign settings comply with local, regional, and international laws and standards.

Prohibited Content

JenileePR (Pty) Ltd will not publish ads that violate any laws, regulations, or the policies set forth by Facebook, Instagram, and Google and other advertising platforms. Prohibited content includes, but is not limited to, misleading information, false claims, deceptive practices, illegal products or services, offensive material, and infringing content.

Modification of Advertising Terms & Conditions

JenileePR reserves the right to modify this Advertising Terms & Conditions at any time, with or without prior notice. Updated versions of the Advertising Terms & Conditions will be posted on our website. Continued use of our advertising services after updating the Advertising Terms & Conditions indicates your acceptance of the revised terms.

Contact Information

If you have any questions, concerns, or requests related to this Advertising Terms & Conditions, please e-mail us on info@jenileepr.com

By proceeding with your advertising campaigns on Facebook, Instagram, and Google and other advertising platforms through JenileePR, you acknowledge that you have read, understood, and agreed to the terms of this Advertising Terms & Conditions, and that you will abide by all applicable worldwide laws and regulations governing advertising practices.

JenileePR recognises the significance of Search Engine Optimization (SEO) for online businesses and entities aiming to improve their visibility and rankings on search engines, including Google. However, it is essential to clarify that achieving the top position or specific ranking on Google or any other search engine is a complex process influenced by numerous factors beyond our direct control. This policy outlines our stance regarding SEO results and rankings.

Policy:

Transparent Communication:

JenileePR commits to transparently communicate with clients regarding the unpredictable and dynamic nature of search engine rankings. We will provide realistic expectations based on our expertise and historical data, but we do not guarantee specific rankings or positions on Google.

Educational Approach:

We emphasise educating clients about SEO principles, techniques, and industry best practices. Clients will gain an understanding of the factors that influence search rankings and the gradual, continuous effort required for optimizing their online presence.

Ethical SEO Practices:

JenileePR will employ ethical, white-hat SEO practices to optimise websites, improve rankings, and enhance visibility. These practices will align with search engine guidelines and ethical business conduct.

Performance Improvement:

We are committed to continually monitoring and adjusting SEO strategies to improve performance and maximise the potential for higher rankings. We will analyze data and implement data-driven optimisations for enhanced results.

Adherence to Search Engine Guidelines:

JenileePR will adhere strictly to the guidelines and policies set forth by search engines, including Google. We will not engage in any practices that may lead to penalties, de-indexing, or other adverse consequences for our clients’ websites.

No Ranking Guarantees:

JenileePR does not guarantee specific rankings, positions, or results on Google or any other search engine. SEO outcomes can vary based on algorithm changes, competition, industry trends, and other unpredictable factors.

Customer Satisfaction:

JenileePR is committed to ensuring client satisfaction through proactive communication, high-quality services, and a client-centric approach. We value our clients’ trust and strive to meet and exceed their expectations within the context of the policies outlined herein.

JenileePR remains dedicated to implementing effective SEO strategies and providing valuable services that enhance our clients’ online visibility. However, we emphasise the uncertainty inherent in SEO outcomes and maintain a policy of not guaranteeing specific rankings on Google or any other search engine.

For inquiries or concerns regarding this policy, please contact our team.

The following copyright policy is applicable to all content and materials presented by JenileePR (Pty) Ltd, a registered digital marketing agency located in South Africa:

Copyright Protection: All content and materials presented on our website, social media channels, promotional materials, and any other platforms managed by JenileePR (Pty) Ltd are subject to copyright protection under applicable South African and international copyright laws.

Exclusive Rights: JenileePR (Pty) Ltd holds the exclusive rights to the intellectual property created and developed by our team, including but not limited to articles, blog posts, graphics, logos, images, videos, and any other original creative work.

Prohibited Usage: The reproduction, distribution, modification, or public display of any copyrighted material owned by JenileePR (Pty) Ltd without explicit written permission is strictly prohibited. This includes, but is not limited to, unauthorised copying, sharing, or downloading of our content for commercial or non-commercial purposes.

Authorised Usage: Clients and authorised parties may use the materials provided by JenileePR (Pty) Ltd for their intended purpose, which aligns with the services and agreements established between the parties. However, any use beyond the scope of the agreed-upon terms requires explicit written consent from JenileePR (Pty) Ltd.

Third-Party Content: JenileePR (Pty) Ltd respects the intellectual property rights of others and ensures that any third-party content used on our platforms is properly licensed or credited as per the respective copyright owners’ requirements.

Report Copyright Infringement: In the event of any alleged copyright infringement related to JenileePR (Pty) Ltd’s content or materials, we encourage copyright holders to contact us promptly at info@jenileepr.com with relevant details. We will take appropriate action, which may include removing the infringing content or providing proper attribution as per the copyright owner’s request.

Liability Disclaimer: JenileePR (Pty) Ltd disclaims all liability for any damages, losses, or legal consequences arising from the misuse or unauthorised use of our copyrighted materials by third parties.

Policy Updates: This copyright policy is subject to change without notice. Any modifications will be effective immediately upon posting the updated version on our official website or relevant platforms.

By accessing and using the materials provided by JenileePR (Pty) Ltd, you acknowledge that you have read, understood, and agreed to comply with the terms outlined in this copyright policy. Failure to adhere to these terms may result in legal action and potential liability for copyright infringement.